Clinical Supports

Services offered through this program are designed to enhance the independence, integration, and productivity of the people we support. Although the supported individual is the primary recipient of services, his/her family members may also take advantage of the offerings, in collaboration with the individual. Services are provided by trained, qualified staff in either an individual or group counseling format.

The support services may be provided at the agency's administrative offices, or at one of several satellite sites located throughout the region including: Watkins Glen, Horseheads, Corning, Bath, Hornell, and Wellsville. Appointments are generally scheduled between the hours of 8 a.m. and 4:30 p.m., but other appointment times are available upon request. 


Social Work - IIntake and assessment services identifying social or other factors affecting the identified individual. Counseling topics include, but are not limited; to family dynamics, substance abuse, sexuality issues, parenting, self-esteem, autonomy, understanding and exhibiting individual rights, assertiveness and protection from victimization. These issues can also be addressed in a group setting. 


Psychology - Diagnostic testing (IQ), adaptive skills assessment, NYS OPWDD eligibility assessment, autism diagnostic, and specialized evaluations including guardianship and capacity to provide informed consent. Counseling is also available. 


Psychiatry - Assessment and support services for individuals presenting behavioral, emotional or other mental health issues. Counseling topics could include, but are not limited to: medications management, eating disorders, depression, impulse control, and mood disorder.


Occupational Therapy - Evaluation provided by a licensed occupational therapist. The assessment is a functional evaluation of the individual and includes planning of a program of purposeful activities to develop or maintain adaptive skills to achieve maximum participation in daily life tasks. Recommendation for further clinical and habilitation supports are provided as a result of the evaluation. Individual therapy may be available on a limited basis. 


Physical Therapy - Evaluation provided by a licensed physical therapist which identifies treatment needs resulting from an injury or disease. An assessment may also be requested to evaluate and identify support services relevant to enhancing or maximizing fine and gross motor skill activities. Recommendations for further clinical and habilitation supports are provided as a result of the evaluation. Individual therapy may be available on a limited basis. 


Speech & Language - Evaluation provided by a licensed speech pathologist of development and disorders of speech, voice, swallowing and language. Recommendations for further clinical and habilitation supports are provided as a result of the evaluation. Individual therapy may be available on a limited basis.


Nutrition - Assessment service designed to offer recommendations to support individuals whose nutritional habits may need to be reviewed based upon identified medical conditions. Examples could include: diabetes management, hypertension, GERD, lactose intolerance, gluten intolerance and irritable bowel syndrome. 


At-Home Behavioral Support Services - At-home behavioral support services are intended to assist families with managing challenging behaviors which may be exhibited by an individual with a developmental disability. The support is provided by an experienced behavioral specialist. The support is time limited. The behavioral specialist will complete an in-home assessment and work with the family to develop a behavioral support plan which can be implemented at home. Training and support are provided as needed.


START (Systematic, Therapeutic, Assessment, Resources, and Treatment) -The Western Finger Lakes START team covers all 17 counties of Region 1 with offices in Canandaigua, Batavia, and West Seneca. This program is available to individuals, and their support systems, who are at least 6 years of age, and who have a history of, or current, acute behavioral health needs (mental health and/or challenging behaviors) which the current system of support has difficulty managing. The goal of this program is to provide support and technical assistance to community MH crisis and intervention supports; create and maintain linkages, and relationships, with community partners; coordinate support meetings and cross-systems crisis plans for individuals; provide on-going consultation to providers and/or families; provide training and technical assistance to community partners; and provide short-term therapeutic crisis supports – both emergency and planned.

 

Clinical Services Locations, with appointments, generally scheduled between the hours of 8 a.m. and 4:30 p.m.

 

Chemung County

  • The Arc of Chemung-Schuyler, 711 Sullivan Street, Elmira, NY

  • Pathways Inc., 800 West Broad Street, Horseheads, NY

 

Schuyler County

  • The Arc of Chemung-Schuyler, 203 12th Street, Watkins Glen, NY

  • The Neighborhood Center, 103 Porter Street, Watkins Glen, NY

 

Steuben County

  • The Arc of Steuben, 6838 Industrial Park Road, Bath, NY

  • Pathways Inc., 33 Denison Parkway, Corning, NY

  • 42-46 Seneca Street, Hornell, NY

 

Allegany County

  • Allegany Arc, 240 O'Connor Street, Wellsville, NY

 

For information about any of our clinical services, please contact

Pam Overdurf, Developmental Health Services Director, by calling 607.734.6151 ext. 155.


CLICK HERE for a Developmental Health Services Fact Sheet.


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